IT Solutions & Support


IT Solutions & Support

We have many years experience in IT.  We were fixing IT systems in the days when a 64Mb hard disk would fill the boot of a car and took 4 people to carry it!  Our systems experience extends as far back 1983 with DEC PDP and VAX computers through to the latest high availability virtual server farm environments.  We can help with:

• Network Solutions – whether you need a small workgroup network or a multi-site Wide Area Network or VPN, we have experience in all of these. We are also able to supply all network components (switches, routers) as well as the consultancy needed to correctly deploy and manage them. We have also supplied satellite solutions for mobile/remote connectivity to the corporate environment.

• Support/Troubleshooting – in the current trading environment, many businesses are looking to save costs. One way of doing this is to outsource your support needs to experts who are able to respond quickly and have all the knowledge to hand to do resolve your problems efficiently. We are able to support anything we supply or install, but that’s not all. We can also act as your first, second or third line support resource on almost any aspect of IT. Provided on either a contract or ad-hoc basis, our support and troubleshooting expertise enables us to get to the root of the problem fast. We can also provide an integrated support plan where we take care of everything on your network, from supply, maintenance, hardware support and helpdesk.

• Wireless Systems – with the proliferation of wireless networks over the past 3 years, it is now more important than ever to ensure corporate WiFi infrastructures are correctly deployed. To simply put an encryption key on a wireless device might be sufficient in a domestic environment, but for the corporate environment this is not enough. Quite often these keys are shared with all users in an organisation which then offers no audit trail and potential compromise should only one employee leave the business. Our WiFi infrastructures integrate directly into your Active Directory systems which mean each user is authenticated onto the wireless network using their own credentials. Centralised control and auditing ensure the risk of compromise is adequately mitigated.

• Web Browsing Control – to ensure your staff do not spend time on non work-related websites such as Facebook, Twitter etc., we can provide systems that manage this access. For instance you may have a policy that blocks all ‘Social Networking’ websites, or you may only allow limited access to these sites during lunchtime. Our systems are able to offer granular policies which control exactly the way you want your staff to use the Internet. We can also ensure that web browsing during lunch does not impact on the business’ bandwidth requirements through prioritising traffic.

• Anti-Virus/Anti-Spam – we support all major AV/AS vendors for installation within your corporate network. We are also able to offer gateway scanning (stopping inappropriate e-mails before they enter your network) and also managed service scanning (stopping inappropriate e-mails before they enter your Internet connection). This latter facility is especially useful in the Middle East where Internet connectivity can be charged by data volumes.

• Application Programming – should you need a simple database or a complex MRP solution, we are able to offer application programming services to support this. Primarily programming in VB/C#, or team of programmers here in Dubai and the UK can address your needs – and the cost needn’t be as high as you would imagine.